Topics started by Glitterroadleet112 | Razer Insider

Topics started by Glitterroadleet112

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Glitterroadleet112
posted in Razer Support

Razer Basilisk Ultimate Dongle Replacement

Good day to everyone Unfortunately, I probably had a laptop with a broken USB input. When I plugged in my dongle for the Razer Basilisk Ultimate, it started to smell burnt. After I removed the dongle again, it was all hot. Now the dongle no longer works. It gets very hot every time I plug it in and it no longer recognizes the mouse. Unfortunately, I did not find a replacement dongle on the Razer's store. The mouse itself works fine. I bought it to avoid the tangle of cables. Therefore, I politely ask for a replacement. This would make my work much easier. Regards Eruheran

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2 years ago

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