Topics started by smartBudGreenbicycle839 | Razer Insider

Topics started by smartBudGreenbicycle839

2 Threads

S
smartBudGreenbicycle839
posted in Razer Support

Razer Blade 2017 suddenly not anyones problem?

Hey y'all while writing this i'm extremly frustrated. My Razer Blade 2017 gave up on me and hasn't booted up since then. A specialist who had a look at it said, there was to much heat and it burned something on the mainboard. After chatting back and fourth with the support they told me because i bought this through amazon, that they wouldn't repair it for me. After contacting amazon, we don't exist anymore in your country, i'm sitting here with a broken system which i paid 2500$ for and no one left to offer help. I am exteremly disappointed with the support i got and i just wanna use my Blade again. What can i do?

0
R
5 years ago
S
smartBudGreenbicycle839
posted in Systems

Your Blade broke itself? No Problem if you're willing to pay even more...

Hey y'all My Blade 2017 gave up on me. Apparently there has been a heat-overflow which burned the mainboard. After a horrible back and fourth with the Razer Support, they told me my Blade would be replaced. After finding out they couldn't even find the same Model anymore, they just told me i can get it repaired at my expense. (Because i bought it from Amazon they wouldn't give me any warranty) Why on earth would i be willing to pay one more Dollar for a 2500$ Machine, which didn't even work for a full year? Even if i would get it repaired, where is my guarantee it won't do the same thing again? I feel completly screwed over by Razer and by now i wish i would've never bought anything from them. I think it's completly unappropriate to ask for more Money for something that isn't my fault. If you're thinking about getting a Razer Blade... My advise is: don't do it!!! (Coming from a long-time fan of this brand) Here I am 3 months later. Still no working laptop and a Support-Guy telling

0
Razer.Caziel
5 years ago

Badges

View More
CookiesCookie settings