Topics started by Cl0uded | Razer Insider

Topics started by Cl0uded

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Cl0uded
posted in Razer Support

Razer, Fix Synapse for Kiyo Users! [SOLVED]

See fix for Kiyo in comments. After doing a quick search its clear the latest update to Synapse 3 has effectively bricked our Razer Kiyo into a non-interacting, laptop-quality $10 webcam for at minimum, a substantial number of owners. To reiterate the primary issue, Synapse 3 will no longer detect your Kiyo with the last update. All you recieve is a blank "settings" page when clicking on the "Broadcaster" tab or selecting your Kiyo under Synapse>Dashboard>Devices. It seems this has affected other software as well, every 3rd-party app now detects our Kiyo as "USB Video Device" or same such generic description. This has to be changed manually in my streaming and recording software. The biggest issue is the camera settings can no longer be updated in OBS or other programs appropriately. Adjusting between 1080p@30fps and 720@60fps is no longer possible and attempting to manually set, which was previously possible, now automatically locks my Kiyo and forces it to "reboot" the devi

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5 years ago

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