Topics started by kaphrao | Razer Insider

Topics started by kaphrao

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kaphrao
posted in Razer Support

Razer Synapse 3 does not detect my RAZER KRAKEN V3 X

Razer Synapse 3 does not detect my RAZER KRAKEN V3 X USB so the audio and mic are working. The Synapse 3 detects my keyboard(BLACKWIDOW V3) and mouse(BASILISK V3) but KRAKEN V3 X USB is not detected. I try these things but still have not detected. 1. I try to change connect to another laptop it detected but not detected on my laptop. 2. check update, modify and re-install Synapse 3. 3. Connect directly to my laptop, try to connect every USB port on my laptop. 4. Use the Device Detection Troubleshoot Tool. 5. re-install my os(windows 10 64 bit) 6. re-install sound driver(kraken v3 x) 7. register my product. **i have no idea to fix it.

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2 years ago

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