Topics started by Dragonessa | Razer Insider

Topics started by Dragonessa

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Dragonessa
posted in Razer Support

Razer Kraken Kitty Edition HID-Compliant Headset Driver Errors

So recently my Razer Kraken Kitty Edition headset has been experiencing a strange problem wherein the HID-compliant headset drivers are conflicting with Windows 10 and subsequently causing my PC to crash and reboot itself when I'm gaming or doing other tasks on my PC. When checking my Event Viewer, I notice the codes related to the crash correspond with two specific errors: Error Code 10110: "A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices." Error Code 10111: "The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem." From what I can gather, the codes refer to the drivers of my Razer headset. I tested with another different brand headset and did not experience any type of errors or crash

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2 years ago

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