Topics started by RRR666Matey | Razer Insider

Topics started by RRR666Matey

4 Threads

R
RRR666Matey
posted in Systems

Which SSD for RB15 advanced? Pcie 4.0? M2?

Hello people, I have a Razer Blade 15 Advanced Model - QHD 240Hz - GeForce RTX 3080 - Black - NOV21- that's I"d like to update/replace the SSD in, I wonder if anyone knows what are the specs of the current drive and any recommendations about a good and compatible 2TB SSD? Also how difficult is it to replace it? Thank you

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U
1 year ago
R
RRR666Matey
posted in Razer Support

Can't charge my Blade advanced 2021 via USB-C 65W adapter?

Hello, I forgot my charger in another country, should get it back in a week or so. I'd rather not buy another charger. I have a 65W My model number is RZ09-0409K - and I saw a web page on razer support saying it should support charging. Anyway it doesn't do anything when connected to my Razer - I don't mean gaming just charging the battery at all. Any advice welcome, Thank you!

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Razer.Speedcr0ss
2 years ago
R
RRR666Matey
posted in Razer Support

How to file a formal complaint?

I got a high end laptop from Razer and within 4 months the SSD failed - disrupting my work. Trying to contact 'support' it took two weeks of back and forth to get an RMA, I then discovered the laptop has to be shipped to Germany (I'm based in the UK). Since Brexit that means paying customs, taxes and VAT on a laptop with a stated value of nearly £3,000 - this is terrible, my previous laptop was a Gigabyte, they where relatively quick and have a repair centre in the UK. I'm board with 'support' and would like to send a formal email to Razer HQ, with the hope of resolving this, according to UK law (Sale of goods act they have to offer a replacement or a refund - it's been about 4 months since I bought my first and last Razer. I'm furious. Thanks,

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Razer.Speedcr0ss
2 years ago
R
RRR666Matey
posted in Razer Support

Is my SSD dead?

Hello people, I have a rather new Razer Blade 15 Advanced Model - QHD 240Hz - GeForce RTX 3080 - Black - NOV21. Today while browsing the web I had a BSOD, I restarted the laptop and got the BIOS. Tried to boot with win11 USB install media and it didn't show the SSD drive. The bios does list the SSD but not in the boot options (see attached images). I think the SSD is dead. Can I just replace it myself with a new one? Would that void the warranty? I installed them on other laptops. Not sure how long Razer support would take to replace the SSD or if I want to send one to them with all my (work) data on it. Also can anyone confirm it's a M.2 PCIe 4.0 NVMe SSD one? Thanks. Any advice is welcome. Thank you!

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Razer.Speedcr0ss
2 years ago

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