Topics started by Alnase | Razer Insider

Topics started by Alnase

1 Thread

A
Alnase
posted in Mice and Surfaces

Viper Ultimate and Goliathus Extended Chroma Randomly Disconnect

Hi, I own Viper Ultimate and goliathus extended chroma mats for about a year but still have the similar problem. When I try to connect both of them to a type C hub that has a power plug and support power delivery up to 100w, either the mouse is randomly disconnect with the charging dock or the mouse mat disconnect. I already put up a 65w charger and still won't do good, but when I plug it directly to laptop, no problem occurred. Why I just don't plug it all to laptop? The reason why I use laptop because of the portability and when I need to bring it, I need to unplug it one by one, but If I use the hub, it become hassles. Btw, my laptop have a type c plug but just an ordinary type c, no thunderbolt support or PD support. What should I do for this problem gone? Thank you :)

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Sye_The-Vie
Vanguard
2 years ago

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