Topics started by neurocrash | Razer Insider

Topics started by neurocrash

2 Threads

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neurocrash
posted in Razer Support

Razer Tron Keyboard not working with Windows 10

Hi, I am trying to use my Razer Tron keyboard, but it is not detected since I changed from a Windows 8 system to a Windows 10 system. If I plug in one of the USB cables it lights up, but when I plug in the other, it goes dark but a "Razer Bootloader" device shows up in the device manager. I tried updating the drivers for the Razer Bootloader but none were found. I have tried installing the Razer Tron software, which does recognize my Razer Tron mouse. I have tried manually installing the oem104.inf driver file for the keyboard. I tried plugging in each USB cable and both cables while holding the FN key. I also tried it on a Mac, and it is also not detected on that system. Can anyone suggest any way to get the keyboard to be detected? Thanks

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N
1 year ago
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neurocrash
posted in Razer Support

Razer Ouroboros won't charge unless computer is active

Hi, My Ouroboros won't charge while the computer is off, in sleep, or hibernating. As a result, he wireless function cannot be used unless I leave the computer on and unused for a few hours each time I need to recharge, since the computer can't be used when the mouse is on the charging dock. I have verified that Powershare is enabled, and other devices like my headphones will charge from the same USB port while the computer is off, in sleep, or hibernating. I verified that the mouse is set to be able to wake the computer and also that windows will not turn it off to save power Any suggestions appreciated. Thanks

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Razer.Speedcr0ss
1 year ago

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