Topics started by Directhehe | Razer Insider

Topics started by Directhehe

3 Threads

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Directhehe
posted in Razer Support

Keyboard lag during games

I used to use the Razer Cortex a lot on the PC, it always left the games with good fps and good functioning, but it started for some reason to have a horrible problem, when I play any game with the razer cortex boost, my keyboard is very laggy, in shooting games for example, my character walks after 3 seconds. When this happens the ping is not high and nothing of the kind, but when I close the razer cortex or stop the boost, back to normal. Specifications: My keyboard is not from Razer, it is Havit brand. Only on the keyboard, is not in the control or mouse. My PC is Windows 10. Happens in all games, especially these: Valorant, Apex Legends, Fortnite, League of legends, and More. I use Razer Cortex must do 6 months. I always keep the Razer Cortex updated and never get this bug It's always only during a Game, it doesn't get problems in other programs (Example: Discord and Browser). My Boost Settings: CPU core activation, Disable CPU suspend mode, Clear clipboard, disable automa

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1 year ago
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Directhehe
posted in Razer Support

Infinite Loading in Razer Gold and Silver (Xbox Game Bar)

I have a problem with my Razer Gold and Silver. When I log in, it starts loading endlessly. I am not able to fix and know the application due to this problem. I have tried: Wait, Repair in windows settings, Restore in windows settings. Razer Gold and Silver version: 1.0 Xbox Game Bar version: 5.822.10271.0 My computer: Windows 10

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1 year ago
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Directhehe
posted in Razer Support

My Razer Cortex is breaking my valorant

I started using razer cortex because it was improving the game amazingly with the game reaching 500FPS and sometimes exceeding it, my valorant always ran well, but never saw it run so smoothly, until one day my valorant got a black screen and would not start at all, I tried to repair and nothing, when uninstalling, the riot client for some reason was saying that the valorant was downloaded but needed updating, when updating nothing happened, the button had no animation, I tried everything the folder was always empty. When talking to riot support, was told it was the razer cortex that was causing this, when closing the razer cortex, the game downloaded. Always when I start with the razer cortex open the screen is black, well sometimes it works, now I have to play valorant with the cortex closed. I am sure this was not supposed to happen, I am sure this is some bug and wanted to send here to see if there is any resolution or reason, I hope they release some update and have helped people

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1 year ago

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