Topics started by oceanolol | Razer Insider

Topics started by oceanolol

1 Thread

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oceanolol
posted in Razer Support

New Razer Blackshark v2 Pro Constantly Cutting Out

I initially had different wireless headphones that had this same issue, and after an extensive amount of troubleshooting, I just assumed the headphones themselves were faulty. Anyways, here I am, with these completely brand new razer blackshark v2 pro headphones, and they constantly cut out. Like every 20 seconds. I already have troubleshooted this for hours - the dongle is connected directly to my computer, and is roughly 4 ft away from me, and I do have a wifi router nearby, and so I moved it to 12ft away from my headphones assuming that was causing interference, but the problem is still the exact same, I have also tried connecting to Synapse as well as the opposite, no difference. Anything I'm missing? Because I can't find a single article to help explain my issues beyond what I just mentioned. Clearly it's not a headphone specific issue, but I cannot used wired headphones with the way my PC is placed in relevance to my desk, however the issue has gotten so bad that I can't do a

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1 year ago

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