Woke up on 04/05 to my Razer Blade 16 (2024) showing a serious issue. Spent the whole day trying to fix it-mainly updating drivers, but nothing worked. I was able to get into safe mode and back up all my files to an external hard drive, so l initially thought it was a driver problem.
- Contacted Razer the same day and got an RMA with a shipping label.
- Shipped it out on 04/06.
- It arrived at their repair center on 04/08.
- Got confirmation it was repaired and shipped back on 04/10.
- Delivered on 04/11.
Kudos to the Razer Support team for getting my laptop repaired and back to me so quickly and for keeping me updated every step of the way.
