I got a problem on my Razer Naga left hand edition after the auto-importing profile from Synapse 3 to Synapse 4. After creating a post (sadly my mouse was around 5 years old and out of warranty) and not receiving an answer, i send a message directly to Razer.sushi.boi and he answer quickly to me, and opened it the case to the support! Now i’ll be only waiting for the support team to change my mouse, but his help and answers was what i was really looking for!
Five stars to him and hope this message reach all of the Razer’s Naga left-handed community who got stuck!
Send a PM to him and you’ll fly!