Receive Razer Silver Credit Reimbursement when Razer Cortex PC Paid to Play to Earn Tracking not working Daily for 6 Days | Razer Insider

Receive Razer Silver Credit Reimbursement when Razer Cortex PC Paid to Play to Earn Tracking not working Daily for 6 Days

  • 27 July 2023
  • 7 replies
  • 149 views
AlphaTay
Userlevel 7

Hi, i Receive Razer Silver 40 Daily x 6 Days Total 240 Credit Reimbursement when Razer Cortex PC Paid to Play to Earn not working Daily during April May 2023 with Honkai: Star Rail for 6 Days, i contacted Razer Staff Michelle about it, she require Razer Cortex logs to confirm i actually did the Razer Cortex PC Paid to Play to Earn Daily, but i uninstall and reinstall Razer Cortex PC Daily to make sure it isnt my install of Razer Cortex PC has issues that cause Razer Cortex PC Paid to Play to Earn Tracking issues, so the Razer Cortex logs isnt there anymore after uninstall, but after she understand the situation, she still compensate Razer Silver to me, thx Razer & Razer Staff Michelle.

Razer Cortex logs 9.1.0 has crash issues, Razer Staff Michelle contacted Razer Razer Cortex logs Coding Staff and update it multiple times with version 2.0.7.0 2.0.8.0 2.0.10.0 to fix it. thx Razer & Razer Staff Michelle.

Receipt: zSilver Redemption : 2017 : Razer BlackWidow X Tournament Edition Chroma ; 2018 : Razer Lancehead Tournament Edition ; Receipt: Razer Silver Redemption : 2019 : Razer DeathAdder Essential ; Steam Wallet Code ; Rise of the Tomb Raider: 20 Year Celebration (Steam Key) ; 2020 : Razer BlackWidow Lite (All Layouts, Black Color) ; 2021 : Razer Huntsman Tournament Edition ; Razer Basilisk V2 ; 2022 : Razer Viper 8KHz ; 2023 : Razer Viper 8KHz ; Razer Cobra ; All Earned Through Free To Do Razer Cortex PC & Android Silver Mission Daily, thx Razer.
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7 Replies

A

Thank you for your commendation. I’d always love to help. 😊

AlphaTay
Userlevel 7

Thank you for your commendation. I’d always love to help. 😊

welcome.

Receipt: zSilver Redemption : 2017 : Razer BlackWidow X Tournament Edition Chroma ; 2018 : Razer Lancehead Tournament Edition ; Receipt: Razer Silver Redemption : 2019 : Razer DeathAdder Essential ; Steam Wallet Code ; Rise of the Tomb Raider: 20 Year Celebration (Steam Key) ; 2020 : Razer BlackWidow Lite (All Layouts, Black Color) ; 2021 : Razer Huntsman Tournament Edition ; Razer Basilisk V2 ; 2022 : Razer Viper 8KHz ; 2023 : Razer Viper 8KHz ; Razer Cobra ; All Earned Through Free To Do Razer Cortex PC & Android Silver Mission Daily, thx Razer.
dekades
Userlevel 7

Thanks for sharing @AlphaTay.

@Michelle-RazerCortexPC, you rock as always!

Need Help? Start a thread in the Support Forum. DM's may be delayed. Ignored DM's = I don't know. Follow me on Twitter @omgdkdz
AlphaTay
Userlevel 7

Thanks for sharing @AlphaTay.

@Michelle-RazerCortexPC, you rock as always!

thx & welcome.

Receipt: zSilver Redemption : 2017 : Razer BlackWidow X Tournament Edition Chroma ; 2018 : Razer Lancehead Tournament Edition ; Receipt: Razer Silver Redemption : 2019 : Razer DeathAdder Essential ; Steam Wallet Code ; Rise of the Tomb Raider: 20 Year Celebration (Steam Key) ; 2020 : Razer BlackWidow Lite (All Layouts, Black Color) ; 2021 : Razer Huntsman Tournament Edition ; Razer Basilisk V2 ; 2022 : Razer Viper 8KHz ; 2023 : Razer Viper 8KHz ; Razer Cobra ; All Earned Through Free To Do Razer Cortex PC & Android Silver Mission Daily, thx Razer.
Razer.Speedcr0ss
Userlevel 7

Thank you for your commendation. I’d always love to help. 😊

Nicely done, @Michelle-RazerCortexPC!

V

Hi, i Receive Razer Silver 40 Daily x 6 Days Total 240 Credit Reimbursement when Razer Cortex PC Paid to Play to Earn not working Daily during April May 2023 with Honkai: Star Rail for 6 Days, i contacted Razer Staff Michelle about it, she require Razer Cortex logs to confirm i actually did the Razer Cortex PC Paid to Play to Earn Daily, but i uninstall and reinstall Razer Cortex PC Daily to make sure it isnt my install of Razer Cortex PC has issues that cause Razer Cortex PC Paid to Play to Earn Tracking issues, so the Razer Cortex logs isnt there anymore after uninstall, but after she understand the situation, she still compensate Razer Silver to me, thx Razer & Razer Staff Michelle.

Razer Cortex logs 9.1.0 has crash issues, Razer Staff Michelle contacted Razer Razer Cortex logs Coding Staff and update it multiple times with version 2.0.7.0 2.0.8.0 2.0.10.0 to fix it. thx Razer & Razer Staff Michelle.

I have same query !!!! plz resolve it..

A

Hi, i Receive Razer Silver 40 Daily x 6 Days Total 240 Credit Reimbursement when Razer Cortex PC Paid to Play to Earn not working Daily during April May 2023 with Honkai: Star Rail for 6 Days, i contacted Razer Staff Michelle about it, she require Razer Cortex logs to confirm i actually did the Razer Cortex PC Paid to Play to Earn Daily, but i uninstall and reinstall Razer Cortex PC Daily to make sure it isnt my install of Razer Cortex PC has issues that cause Razer Cortex PC Paid to Play to Earn Tracking issues, so the Razer Cortex logs isnt there anymore after uninstall, but after she understand the situation, she still compensate Razer Silver to me, thx Razer & Razer Staff Michelle.

Razer Cortex logs 9.1.0 has crash issues, Razer Staff Michelle contacted Razer Razer Cortex logs Coding Staff and update it multiple times with version 2.0.7.0 2.0.8.0 2.0.10.0 to fix it. thx Razer & Razer Staff Michelle.

I have same query !!!! plz resolve it..

Hey there,

 

Thank you for sharing your issue with us here. My name is Michellle from the Razer Cortex technical support team. I will be very happy to help you out. Please feel free to provide more details with your issue:

  1. The game you played. 
  2. Razer Cortex logs. 

We appreciate your feedback and patience.

 

Michelle

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