I want to take a moment to shout out Gizelle from Razer Inc. for her incredible customer service. I recently needed a simple download link for a system file lost during a Windows update. After being passed through five different people across three departments, I was beginning to lose hope. It seemed like no one could grasp my straightforward request—until I was connected with Gizelle.

Gizelle immediately understood the problem and knew exactly how to resolve it. Within minutes, she had the file sent to my email inbox. She even waited with me to ensure it came through, restoring my faith in Razer Support. Gizelle single-handedly brought me back to the light.

She truly deserves a massive pay raise or should be put in charge of training the other departments on relevant products and where to find them. If I ever meet her, I might just marry her!

Thank you, Gizelle, for your exceptional help! #OnlyAtRazer