Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Thanks for the update! Figured after they pulled the update down from the site that it would have been officially addressed as an issue. Hopefully resolution is quick!

Razer.Caziel
To everyone else that has not yet sent me their ticket numbers, please do so I can check and make sure that you get access to the fix as soon as it is available. Also, note that our Support Team has been advised not to RMA affected laptops, so the previous offer of having our Repair Team perform the rollback is no longer an option.

Hi sir
Where and how can I make a ticket to send it to you?

m_bliss11
Hey ramirocaro92 - you need to create a ticket on Razer's support page.

https://mysupport.razer.com/app/warranty-support/

You need to enter your laptop serial number and then go through chat support and a ticket will be made. Ask your support rep what your ticket is and then you should be good.

Thank you.

Razer.Caziel
I can submit a ticket on your behalf if you don't have one yet. PM me so we can get that rolling.

Hi Sir,
I have submitted the ticket ID: *Removed from public view. These two describe the same issue, could you help me? thank you very much.

@Fordringwang You have to be careful where you post your ticket numbers. Please send those to me via PM instead.

@rinthos I'll be checking your PM in a bit.

Razer.Caziel
@Fordringwang You have to be careful where you post your ticket numbers. Please send those to me via PM instead.

@rinthos I'll be checking your PM in a bit.

Dear Caziel,
Do I continue to wait for the BIOS update or do I send you the ticket number? If the ticket number is sent to your mailbox?

Hi guys,

Just to let you all know it's not only the turbo boost function that's being affected, it's also package c-states. The cpu doesn't go below 3 watts on idle while it's meant to drop to >0.5 watts. This just means higher idle temps and faster battery drain. I already noted this on my support ticket I sent to razer but just wanted to let others know.

You are right however the discrete graphics card problem is actually from an Nvidia driver problem. Check what driver version you're on, try using driver version 452.06. I get 6-10 hours battery life even with this CPU problem, if it was fixed I'm sure it'd be closer to 8-12 hours.

Also another fix to the cpu turbo boost not working without disabling speedstep in bios:

I used "Throttle Stop" and enabled SpeedShift EPP. Enabling speedshift, which is an alternative to speedstep means your cpu can turbo boost again and also it won't come with the downside of disabling speedstep, which is your cpu runs at 100% all the time.

Enabling speedshift alone won't cause any risk HOWEVER it goes without saying don't tinker with anything you don't know. I won't take responsibility for any damage caused, and neither will Razer.

DO THIS AT YOUR OWN DISCRETION:

Here is a text guide:
https://www.ultrabookreview.com/31385-the-throttlestop-guide/

Here is the exact time stamp on how to enable speedshift in throttlestop:


*EDIT: time stamp got removed while embedding: SKIP TO 3:23

m_bliss11
Hey Aria-x1! Thanks for contributing! What tool did you use to get the c-state info?

Hey! No worries, I used both Throttle Stop and HWInfo, the Cstate info is all scuffed and both report power draw of 3 watts min on idle. Before updating to bios 1.03 it was completely fine though.

Great! Thanks for the update Caziel!

So far the updates working fine! Thank you so much @Razer.Caziel for the help. I'll notify support if any new problems pop up but the issues in this thread are fixed!

Wonderful news!!