I have a problem with battery charging on my 2024 Razer Blade 18.
After discharging the battery (say to 15%) and connecting the charger, battery would not start charging and remain at %15 indefinitely (observed it for a whole day), until I do the following:
change battery optimizer settings back and forth (normally it’s set to limit the charging to 50%)
enable and disable one-time full charging
reconnect the charger
Unfortunately I’m unable to tell in what order this needs to be done to guarantee success.
But so far I was able to somehow trigger the charging eventually by repeating the above.
I’d appreciate if anyone could give me an advice on this.
Obviously, this looks like a problem with firmware.
Thank you
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Dear community,
My problem is related to Razer Account Level, which should increase to level 2 after spending at least 500 EUR, and to level 3 after spending further 1500 EUR.
I was a bit surprised that after a purchase of the new Razer Blade 18, the account level still remains at 1, about a month after delivery.
I described this situation in a support ticket and after exchanging a few messages (...) I have eventually attached the screenshot below (from my account’s view in www.razer.com):
(note the green bar extends to the edge of the screen, and the negative value of spending I have to make to proceed to the next level)
In response I have received:
We apologize for any inconveniences and that you have experienced.
The screenshot you provided shows how much has to be spent to reach the next level. It
mentions what is spent and what is needed.
If there is anything else I can do for you, I will be happy to assist you
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