Razer 17 Pro 2020 RAM Upgrade Options | Razer Insider

Razer 17 Pro 2020 RAM Upgrade Options

  • 28 October 2020
  • 48 replies
  • 297 views

Userlevel 3
I've given up waiting for Support to respond with which RAM upgrades actually work with this bl**dy laptop, so I'm hoping that the community can help.

I have ALREADY tried Crucial Ballistix (1.35v) and found that it wasn't XMP compliant, infact the machine wouldn't even boot with XMP enabled in Bios. I've also tried HyperX 3200 (1.2v) and while it was XMP compliant, the machine consistently crashed when pushed.

So now the options are as follows:

Has anyone tried the two above, if so have you really pushed the machine (Razer 17 Pro 2020) with gaming such as Battlefield 5 etc?

Really desperate for this RAM upgrade now and don't want to have to send any more chips back having wasted time testing them!!

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48 Replies

dudepare01
I am using HyperX 32GB 2933 Mhz without any drama for 2 months now

Looks like I got a bad RAM then. Out of curiosity, did you change any settings in the BIOS? I left mine at the default config rather than the XMP profile one.
Drop_bear17
Looks like I got a bad RAM then. Out of curiosity, did you change any settings in the BIOS? I left mine at the default config rather than the XMP profile one.

Running in default. Really weird how RAM is hit and miss with Razer, Lucky it only took me one try and all worked nicely.
dudepare01
Running in default. Really weird how RAM is hit and miss with Razer, Lucky it only took me one try and all worked nicely.

Hrmm yeah its as if the laptop bricks RAM it doesn't like. Having said that, the initial installation was a breeze. I slot in the new RAM, turn the laptop on, after one cycle of self reset it boots to Windows. I just don't understand why the RAM can just fail after a few days. The only thing I did differently today was to put my laptop to sleep the night before rather than a shutdown. Again this shouldn't brick the RAM but it'll be interesting if other users notice a similar trend.
Drop_bear17
Hrmm yeah its as if the laptop bricks RAM it doesn't like. Having said that, the initial installation was a breeze. I slot in the new RAM, turn the laptop on, after one cycle of self reset it boots to Windows. I just don't understand why the RAM can just fail after a few days. The only thing I did differently today was to put my laptop to sleep the night before rather than a shutdown. Again this shouldn't brick the RAM but it'll be interesting if other users notice a similar trend.


have you tried running memtest86?

there is an open source version but even the commercial variant has a free download to create a bootable USB stick: https://www.memtest86.com

I use that every time I get new RAM for any machine - I think it's important to know right off if any RAM you get is flagged by memtest86 as problematic. Some times RAM can be marginal and "normal use" may or may not trigger anything, while a few passes of "intensive RAM usage" is better at helping you identify right off if your RAM is good
Drop_bear17
Hrmm yeah its as if the laptop bricks RAM it doesn't like. Having said that, the initial installation was a breeze. I slot in the new RAM, turn the laptop on, after one cycle of self reset it boots to Windows. I just don't understand why the RAM can just fail after a few days. The only thing I did differently today was to put my laptop to sleep the night before rather than a shutdown. Again this shouldn't brick the RAM but it'll be interesting if other users notice a similar trend.

Just curious, what Bios version you are running on you unit?
dudepare01
Just curious, what Bios version you are running on you unit?

Currently it is v1.06. Mine shipped with v1.04 but I updated before RAM or SSD upgrade.
dudepare01
Running in default. Really weird how RAM is hit and miss with Razer, Lucky it only took me one try and all worked nicely.


actually, do we really know if the problem is Razer, or if it's with Kingston? Like, could it be that their manufacturing consistency is quite variable, such that you end up with some modules working with razer, and some modules not, but all of them identified with the same model/part number?
RazerUserNow
actually, do we really know if the problem is Razer, or if it's with Kingston? Like, could it be that their manufacturing consistency is quite variable, such that you end up with some modules working with razer, and some modules not, but all of them identified with the same model/part number?

We don't actually; this is a speculation on my end as multiple users seems to have compatibility issues with RAM and Razer doesn't seem to actually state what type of RAM spec is best for upgrades. I only knew the RAM needs to be 1.2 V because of this thread (yes, I could have waited for my laptop to arrive and use software to extract that info.)

Having said all that, this is the first time that I ever had issues with RAM failure. If I do managed to get a full refund, I'm going to try and buy the same RAM as shipped (M471A1K43DB1-CWE) in 32 GB. I saw a seller on Ebay having it.
Drop_bear17

Having said all that, this is the first time that I ever had issues with RAM failure.


That's exactly it - I've never encountered any kind of questioning for RAM compatibility for RAM that meets the specs other than for Razer - everything else it's just "ok what spec? alright I'll buy something of whatever brand that meets that spec". it's only with Razer that I've encountered people with RAM that should work but doesn't.

good luck on the refund!
sergeantash
That's interesting, I think that the smaller 16Gb HyperX 3200 sticks have a lower CL than the 32gb sticks right? Perhaps that's related. I'm testing the HyperX 2933 64Gb tonight, I'll report back!

Hi Sergeantash, I have been following your issue with RAM upgrades. Is your computer still running smoothly with 64GB HyperX RAM running on Bios Profile 2 at 2666? I have tried that and had various crashes. Then I put 1 stick of 32GB into the computer and it was ok, and started crashing again. Then, the fan runs often when idling and Starup Repair does not work. When you sent your computer in to Razer for them to repair it, were they able to fix it? They suggested I send it to them.
Thanks so much.
storyBlushhead959
Has there been an update?

To help others the threads I'm tracking with this issue are

In General
/razer-17-pro-ram-upgrade-hyperx-impact-3200mhz-xmp-does-work-dont-buy-crucial.63951/#post-650519

In Systems
/razer-17-pro-2020-ram-upgrade-options.64991/

/g-skill-ripjaws-series-64gb-will-this-work-on-my-razer-blade-pro-2020.65112/

In Support
/razer-blade-pro-17-2020-ram-issue.59373/


I’ve been going back and forth with support for over a month. First they don’t support XMP then they do now they don’t.... I can’t get the option to show in BIOS.

razer blade pro 2020 bios 1.06
Ram:
G.SKILL Ripjaws Series 64GB (2 x 32GB) 260-Pin DDR4 SO-DIMM DDR4 3200 (PC4 25600) Laptop Memory Model F4-3200C22D-64GRS
I purchased after researching found I needed v to be 1.2v so got these as others have had success with the 32 GB of same kit...
so, possible issues with HyperX and Ripjaws

I really wish there was one "just buy this and no need to worry" brand/model argggh

and considering 2021 models are here, it seems to me any issues with RAM compatibility for the the 2020 models is not going to get resolved ...
Razer pulled all marketing and support collateral see attached screenshot of what used to be on the site.
Support sent me this message followed by offer to appease me with a keyboard and mouse for free..

"We are sorry for the confusion. However, According to the team it has been recently reviewed and confirmed by our engineering team that the Razer Blade Pro 17 does not support XMP. All related articles will be updated and it will be available on our Support Site. "

so I am out the cost of RAM cant return it and Razer just says sorry we said it would do something but actually it does not do that.
... wow.

It does explain all the random problems so many people have had with RAM - basically the laptops are not able to operate per the spec that they said they could.

this ... is not acceptable.

RocketBoostRay
Razer pulled all marketing and support collateral see attached screenshot of what used to be on the site.
Support sent me this message followed by offer to appease me with a keyboard and mouse for free..

"We are sorry for the confusion. However, According to the team it has been recently reviewed and confirmed by our engineering team that the Razer Blade Pro 17 does not support XMP. All related articles will be updated and it will be available on our Support Site. "

so I am out the cost of RAM cant return it and Razer just says sorry we said it would do something but actually it does not do that.
Drop_bear17
Currently it is v1.06. Mine shipped with v1.04 but I updated before RAM or SSD upgrade.

You are lucky dude. I updated the bios after replacing HyperX 3200Mhz Ram and ... not turning on anymore.
RazerUserNow
That's exactly it - I've never encountered any kind of questioning for RAM compatibility for RAM that meets the specs other than for Razer - everything else it's just "ok what spec? alright I'll buy something of whatever brand that meets that spec". it's only with Razer that I've encountered people with RAM that should work but doesn't.

good luck on the refund!


I managed to get a full refund! Thank goodness!
wry19890413
You are lucky dude. I updated the bios after replacing HyperX 3200Mhz Ram and ... not turning on anymore.


Have you tried replacing it with your original RAM back? Once, you've done that, the laptop should have a reset cycle (about 2 times max) and it will boot back up again.
RocketBoostRay
Razer pulled all marketing and support collateral see attached screenshot of what used to be on the site.
Support sent me this message followed by offer to appease me with a keyboard and mouse for free..

"We are sorry for the confusion. However, According to the team it has been recently reviewed and confirmed by our engineering team that the Razer Blade Pro 17 does not support XMP. All related articles will be updated and it will be available on our Support Site. "

so I am out the cost of RAM cant return it and Razer just says sorry we said it would do something but actually it does not do that.


The heck? When I was looking for RAM, it definitely said it supported XMP so I purchased RAM based on that. So now it doesn't support XMP... great..
Drop_bear17
Have you tried replacing it with your original RAM back? Once, you've done that, the laptop should have a reset cycle (about 2 times max) and it will boot back up again.

Tried everything. It would not even boot to the bios picture. Only the keyboard lights was on and indicator flashed slowly. No Fan, no sounds, no picture. I was pretty sure the bios was dead. Anyway, I have a replacement now and it’s running 2x16G HyperX on XMP 3200Mhz without any issue… I just stay on bios 1.04. No more risk…
wry19890413
Tried everything. It would not even boot to the bios picture. Only the keyboard lights was on and indicator flashed slowly. No Fan, no sounds, no picture. I was pretty sure the bios was dead. Anyway, I have a replacement now and it’s running 2x16G HyperX on XMP 3200Mhz without any issue… I just stay on bios 1.04. No more risk…

I had that exact issue when my RAM died; I freaked. Thankfully replacing the original RAM works for me. So, it seems that the bios 1.06 is causing issues.
Drop_bear17
Have you tried replacing it with your original RAM back? Once, you've done that, the laptop should have a reset cycle (about 2 times max) and it will boot back up again.

Forgot to mention I set the RAM on 2933Mhz XMP file 2 when this shit happened. So I recommend everyone just change back to stock RAM when doing bios update…also be careful the battery… it sparked when I tried to re-connect it to the motherboard…freaked me out!
So has anyone had any success with this? Any further updates? I am still searching for a RELIABLE but still fast (3200Mhz) 64Gb option. I also use this PC for work as some others have stated above, that being said I do not want to d1ck around with spending another 400 dollars only to be installing my next endless migraine!
I also noticed that you can buy these laptops (Pre-Modified) from "HIDevolution".. They literally offer modded units spec'd upto 8TB PCIe SSD and 64GB 2666MHz RAM.. WHAT DO THEY KNOW/DO that we do not!?!? WHY are they only using 2666??? These are all over Newegg for sale, only Newegg does not specify which RAM they are using. They only specify the speed.
I suppose I will now go track down this "HIDevolution" co. and see what the actual F they are using. Please for the love of god someone resolve this!

I look forward to one day here soon seeing that someone has found a solid solution so I can finally have a 64GB upgrade, as this16 just aint cuttn' it for me and Adobe ah hah!

I posted in another forum ... this worked for me ...

CORSAIR Vengeance 64GB (2 x 32GB) 260-Pin DDR4 SO-DIMM DDR4 2933 (PC4 23400) Laptop Memory Model CMSX64GX4M2A2933C19

Got it off Newegg. Zero complaints, STILL. No hangups, crashes, etc. Go for this, but shop a bit because I paid $319 and Newegg now shows it for $389.

IDK why they chose 2666 - 2933 works perfectly but THIS BRAND.