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Studio Layout not saving

  • June 11, 2024
  • 1 reply
  • 49 views

Anybody have an issue with Studio saving their layout? It refuses to keep my layout after reboot. Had to go back to Synapse 3 because of this

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1 Reply

Razer.Aero
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  • Razer Support
  • June 11, 2024

Hi WickedSlammy,


I’m here to help. To isolate the issue please test the device on another PC with a newly installed Razer Synapse app. You can also perform a clean reinstallation of the Razer Synapse 3.0 here? If the problem persists, please PM me and help me gather the following information by clicking the link below so I can initiate a ticket on your behalf:

• MSinfo logs
• Razer Synapse 3 logs
• Windows version

Save the shareable files via any online drive account listed here. Also, fill in the following:

Full name:
Email:
Mobile/Phone Number:
Country:
Device serial number:

*Thread locked to curb the conversation to PMs.