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Studio Layout not saving

  • June 11, 2024
  • 1 reply
  • 70 views

Anybody have an issue with Studio saving their layout? It refuses to keep my layout after reboot. Had to go back to Synapse 3 because of this

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      1 Reply

      Razer.Aero
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      • Razer.AeroRazer Support
      • Razer Support
      • June 11, 2024

      Hi WickedSlammy,


      I’m here to help. To isolate the issue please test the device on another PC with a newly installed Razer Synapse app. You can also perform a clean reinstallation of the Razer Synapse 3.0 here? If the problem persists, please PM me and help me gather the following information by clicking the link below so I can initiate a ticket on your behalf:

      • MSinfo logs
      • Razer Synapse 3 logs
      • Windows version

      Save the shareable files via any online drive account listed here. Also, fill in the following:

      Full name:
      Email:
      Mobile/Phone Number:
      Country:
      Device serial number:

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