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Studio Layout not saving

  • June 11, 2024
  • 1 reply
  • 49 views
W

Anybody have an issue with Studio saving their layout? It refuses to keep my layout after reboot. Had to go back to Synapse 3 because of this

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • 3436 replies
    • June 11, 2024

    Hi WickedSlammy,


    I’m here to help. To isolate the issue please test the device on another PC with a newly installed Razer Synapse app. You can also perform a clean reinstallation of the Razer Synapse 3.0 here? If the problem persists, please PM me and help me gather the following information by clicking the link below so I can initiate a ticket on your behalf:

    • MSinfo logs
    • Razer Synapse 3 logs
    • Windows version

    Save the shareable files via any online drive account listed here. Also, fill in the following:

    Full name:
    Email:
    Mobile/Phone Number:
    Country:
    Device serial number:

    *Thread locked to curb the conversation to PMs.

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