Razer Tiamat 7.1 V1,terrible sound,any help?

Same issue here any help?

same issue since windows 10 took over 7 there is a guide given from support members to install get it to work but still for some reason you either get no 7.1 or like a 7.1 running as 5.1 run chkdsk run chkdsk repair run sfc /scannow run DISM /Online /Cleanup-Image /CheckHealth run DISM /Online /Cleanup-Image /ScanHealth run DISM /Online /Cleanup-Image /RestoreHealth make sure x64 and x86 2015-2019 redistributals are installed makesure 4.7 and 3.5 net adapters installed make sure have correct sound driver for mobo all windows updates were completed and installed install razer surround for v7.1 not razer surround pro with restart pc in between each of these installations with this you can get razer surround to play through say realtek audio driver and have aquired 7.1 sound through the razer sound controller but has a static choppy clash through out sounds like shit disable razer surround controller in device manager and use just the realtek audio manager you achieve clear none static good sound with a difference in 5.1 and 7.1 sound but you loose the 7.1 positional sound needed for gaming i hear that poor usb grounds can be causing the sound static clash but i more so believe it has to do with the drivers clashing very dissappointing considering were 400 $ headset when came out and worked mint on windows 7 to work like trash on windows 10 still being worth 350$ and also being discontinued with now no longer any support ive been trying to find a complete awnser for this for a few years now and some how managed to get it to work or atleast didnt notice the 7.1 to 4.0 or 5.1 difference but became picky and had to redo pc a few times and realised this shits not working like it used to overall still looking for awnsers aswell

This Amiel from Razer Escalations Team. Here are the troubleshooting steps kindly follow through this, some of the steps might be redundant already but please kindly follow through this as this might fix the issue Go to search box next to Windows icon and type CMD Right-click on Command Prompt and select Run As Administrator Type msdt.exe -id DeviceDiagnostic and press enter. #Please do take note of the information being prompt at the command prompt# Restart PC and verify Update Windows OS Update Audio/Headset Drivers Lets first perform a Windows Troubleshooting Select Start > Settings > Update & Security > Troubleshoot, or select the Find troubleshooters shortcut at the end of this topic. Select the type of troubleshooting you want to do, then select Run the troubleshooter. Allow the troubleshooter to run and then answer any questions on the screen. Open command prompt. Enter sfc /scannow in the prompt window. #Please do take note of the information being prompt at the command prompt# Run DISM Open Start. Search for Command Prompt, right-click the top result, and select the Run as administrator option. Type the following command to perform a quick check and press Enter: DISM /Online /Cleanup-Image /CheckHealth Type the following command to perform an advanced DISM scan and press Enter: DISM /Online /Cleanup-Image /ScanHealth Type the following command to repair the Windows 10 image and press Enter: DISM /Online /Cleanup-Image /RestoreHealth #Please do take note of the information being prompt at the command prompt# Restart PC Install/Repair Microsoft 2015/2017 redist. (Note: 2017 is an in-place update for the 2015 version, repair/install the 2017 version if you have it installed) - Download both 64 and 32-bit versions of the redist here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads - Run the installer for both versions. If it is already installed, please perform a repair for both versions of the redist. - You can perform the repair via Control Panel > Programs > Programs and Features. - Look for the Visual C++ redistributable on the list of programs. - Right-click on the application and select uninstall. - Select repair on the next window that pops up. .NET Framework install/repair Download the offline installer for the latest version of .NET Framework here: https://support.microsoft.com/en-us/help/4054530/microsoft-net-framework-4-7-2-offline-installerfor-windows Repair .NET Framework if you already have the latest version installed. 1. Press Windows + S and type in Control Panel. 2. Select Uninstall a Program, then Turn Windows features on or off. 3. Verify that .NET Framework 4.5 or later (4.7) is enabled. - If the box for .NET Framework 4.5 or later is not enabled (not filled in), enable it by clicking the box. Select OK, then reboot the computer. - If .NET Framework 4.5 or later is already enabled, repair .NET Framework by clearing the box and rebooting the computer. After the reboot, re-enable .NET Framework and reboot the computer again. 4. Verify that .NET Framework 3.5 SP1 is enabled. - If the box for .NET Framework 3.5 SP1 is not enabled (not filled in), enable it by clicking the box. Select OK, then reboot the computer. - If .NET Framework 3.5 SP1 is already enabled, repair .NET framework by clearing the box and rebooting the computer. After the reboot, re-enable the .NET framework and reboot the computer again. support.microsoft.com The latest supported Visual C++ downloads This article lists the download links for the latest versions of Visual C++. support.microsoft.com Microsoft .NET Framework 4.7.2 offline installer for Windows Description of Microsoft .NET Framework 4.7.2 offline installer for Windows Restart Disable Firewall/Disable Antivirus Then do a clean install of synapse 2 If the issue does persist we might resort to a windows rollback or a full system reset let's tackle this after you have done the previous troubleshooting steps. We will be waiting for your response to this email so we can get you assisted properly. All the best, Amiel Razer Escalations Team For Gamers. By Gamers.