Razer Nari - No Mic | Razer Insider
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Razer Nari - No Mic

  • December 31, 2020
  • 1 reply
  • 104 views
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Seems to be a popular bug on the forums. Had the headset for almost a year with flawless performance and the mic just stopped working today. Everything else is perfect. Win10, Enterprise, 20H2, fully patched. Latest versions of Razer Synapse / Cortex software. Read all of the other forum threads and tried those suggestions. Nothing. When I try to make a call in Teams, it comes up saying "You're microphone is not working". In my phone program no one hears me. Any tips appreciated.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • January 2, 2021
    Orion_it
    In my phone program no one hears me.
    Does this mean that you tested the Nari on a smartphone using the AUX cable? If so, then we're highly likely dealing with a faulty mic. With that said, please send me the serial number of the headset. For now, perform a clean installation of Synapse by following this guide. *Thread locked to curb the conversation to PMs.
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