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Pls help

  • February 19, 2019
  • 5 replies
  • 194 views
A
Why can't I see my mouse on Razer synapse 3. I already registered it and it is compatible with razer chroma.
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    5 Replies

    Jenjar
    Vanguard
    • Jenjar
    • Vanguard
    • 483 replies
    • February 19, 2019
    What model of mouse do you have? Some mice are supported by Synapse 3, but if it is an older model it is likely a synapse 2 product.
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    A
    • AdrianPL
    • Author
    • 2 replies
    • February 19, 2019
    I have razer Basilisk.
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • February 20, 2019
    AdrianPL
    Why can't I see my mouse on Razer synapse 3. I already registered it and it is compatible with razer chroma.
    Hello! Is it being recognized properly by your PC? What is it recognized as?
    A
    • AdrianPL
    • Author
    • 2 replies
    • February 21, 2019
    It isn't even recognized.
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • February 21, 2019
    Thanks for the reply. Got that. Please send over the serial number through a PM. Include the link to this thread as well.
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