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A mom needs help!

  • April 25, 2019
  • 1 reply
  • 151 views
M
My son got a Razer Kraken 7.1v2 white headset for Christmas and i need to know if and how to connect it to an Xbox1 or an Xbox1 wireless controller. I've been trying to figure out by looking at reviews and it seems like this particular headset DOES NOT work with an Xbox 1.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • April 26, 2019
    I'm afraid the Kraken 7.1 V2 is not supported on Xbox One. That particular console currently only allows USB headsets with proprietary communication chips by Microsoft. You'll have to look into USB headsets that are specifically for Xbox One or headsets with a 3.5mm jack like the Kraken Pro v2.
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