Razer Blackwidow Chroma v2 malfunctioning. | Razer Insider
Skip to main content

Razer Blackwidow Chroma v2 malfunctioning.

G
Hey, Recently from a couple days a go I've experiencing some issues with the "D" key on my keyboard. The keyboard is around 1.5 years old. The problem is very much visible while typing a lot or gaming. Sometimes the key doesn't register my input or it registers it after a second delay when i hold it very hard. Sometimes it works completely fine like now while I'm writing this thread. I'm not sure if I can currently find the warranty for it. I've cleaned the key caps and the switch itself with compressed air. My questions are: Can I fix this myself and how? And if I can't, what should I do? Thanks in advance, Alex
pancholr
1 person likes this
  • pancholr
    pancholr
Did this topic help you find an answer to your question?
This topic has been closed for comments

4 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • April 5, 2020
Is the key malfunctioning with and without Synapse running in the background? I can try to check for possible firmware solutions, but I'll need the serial number of the device. I can use that too to validate the warranty status. Let's go from there.
I
  • iugmali
  • 2 replies
  • April 22, 2020
I have the same issue. The key 'D' is not registered about 30% of the times I press. My model is Blackwidow Chroma (V1). I have it for about 4 years. I haven't done anything yet. Is there a way to fix it myself?
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • April 22, 2020
iugmali
I have the same issue. The key 'D' is not registered about 30% of the times I press. My model is Blackwidow Chroma (V1). I have it for about 4 years. I haven't done anything yet. Is there a way to fix it myself?
Given the age of the device, I am inclined to think that this is a switch issue. That said, PM me the serial number of your keyboard so I can look for a model-specific fix.
I
  • iugmali
  • 2 replies
  • April 23, 2020
Razer.Caziel
Is the key malfunctioning with and without Synapse running in the background? I can try to check for possible firmware solutions, but I'll need the serial number of the device. I can use that too to validate the warranty status. Let's go from there.
Razer.Caziel
Given the age of the device, I am inclined to think that this is a switch issue. That said, PM me the serial number of your keyboard so I can look for a model-specific fix.
I’ve just PM the serial number.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings