Razer Chroma V2 won't light up. | Razer Insider
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Razer Chroma V2 won't light up.

J
Don't blame Synapse cause I gave up with that software and don't have it anymore. Keyboard still works. Lights don't work on any device. They went out when I was using Synapse, but I don't have that anymore and when I was trying to install Synapse (literally seriously trying) I installed it at some point, but then my keyboard wasn't recognised. I have tried installing Razer Synapse so much, it won't update and won't instsll properly anymore and comes up with an error. When I do install it though it will say that it don't work in that small window. Multiple problems here and about 24 hours of trying to fix everything. I have a mouse and the lighting still works on that btw. P.s One of the errors that came up I searched up and never found any information about it.
Jaydon A. Berry
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5 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • May 16, 2019
What Razer keyboard do you currently have and what error message did you get when installing Synapse? I'd appreciate it if you can put up a screenshot of the error message and how the keyboard appears in the Device manager.
J
Ok I tested it on my PC. I haven't done that yet and the lights came on, so I think I know what the problem is. When I was messing about with the Razer Chroma Visualizer I turned the keyboard lights off, but then after thst I deleted the software cause there was a problem with the Updating bit where it will say there is no Internet and sometimes glitches. I didn't think getting rid of chrome will keep the lights off and I thought the lights worked on my TV. I guess I am wrong about that. Should've tried it on my Xbox/PS4. I still need to get the chroma Modules cause my antivirus is blocking them and I guess Windows Safe mode can't install them. So I will get the extra parts and I will update you from there.
Jaydon A. Berry
J
Someone else is helping me now and I don't want too many people around me so can we close this thread now?
Jaydon A. Berry
Razer.Caziel
1 person likes this
  • Razer.Caziel
    Razer.Caziel
J
Got the chroma modules back and now everything is fixed!
Jaydon A. Berry
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • May 21, 2019
JaydontheThing
Got the chroma modules back and now everything is fixed!
Happy to hear that! Locking this thread as resolved.
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