Kraken Kitty disconnecting and reconnecting while Razer Synapse is installed | Razer Insider
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Kraken Kitty disconnecting and reconnecting while Razer Synapse is installed

  • February 9, 2023
  • 0 replies
  • 128 views

I'm having trouble with my Kraken Kitty headset, it will periodically disconnect and reconnect with increasing frequency. The issue gets worse and worse the longer you try to use audio. It switches from Speakers (Razer Kraken Kitty Edition) to Speakers (THX Spatial - Synapse) when it disconnects, going back to Speakers (Razer Kraken Kitty Edition) once it connects again. They are about 3 years old and haven't given me an issue before, they worked fine on my old rig and worked fine on this new build for about 6 months. Fixes I've tried: Updating Razer Synapse Removing PSU extension cables and using only the stock cables (thought it might be insufficient power to the USB hubs) Uninstalling Razer Synapse (this worked but obviously I lost my RGB control) Reinstalling Razer Synapse (all was well for about a day, it is starting to cut out again) The Kraken Kitty works fine on my husband's PC, his regular Kraken works fine on my PC Any help would be appreciated! I currently have Synapse uninstalled but I'd like to not keep it that way, my favorite Razer feature is the extensive RGB customization and not using it just isn't it. *edit* The issue is continuing while Synapse is uninstalled, I am at an even greater loss now lol. Audio is trying to switch from Speakers (Razer Kraken Kitty Edition) to SPDIF Interface (Realtek USB 2.0 Audio) now instead of Synapse while reconnecting.
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