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7.1 surround sound

S
so i just bought a kraken headset and it just arrived and i was excited to try them i saw the code card in the package downloaded the app scratched the code and it says its already been used anyone know what to do ?
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    4 Replies

    T
    Where i can find my Activation Code to use Surround 7.1? I'm already registred... But i don't have this code. My Phone is the Razer Kraken X USB
    S
    • SkYppiE.
    • Author
    • 1 reply
    • March 3, 2021
    Taupeheadvoice835
    Where i can find my Activation Code to use Surround 7.1? I'm already registred... But i don't have this code. My Phone is the Razer Kraken X USB
    it should be in the box of the headset but from what i read some headsets have it implemeted and just need to be activated from razer synapse
    T
    but in my box no have this code...
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • March 3, 2021
    @SkYppiE. Please send me the serial number, a photo of the scratchcard, and a screenshot of the error message. I can use those to submit a code generation request on your behalf. You can upload the files on GDrive and send me a shareable link. @Taupeheadvoice835 Please send me the serial number so I can verify the model. I can use that to check if the headset is eligible for an activation code. By the way, was this purchased as brand new or an open box type of deal? *Thread locked to curb the conversation to PMs.
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