Using Razer Synapse can permanetly ban you on Valorant | Razer Insider
Skip to main content

Using Razer Synapse can permanetly ban you on Valorant


retrocarMinionYellow222

I recently just installed the Razer Synapse App in my computer which I believe, led to my PERMANENT SUSPENSION of my Valorant account. FYI, I have been playing Valorant for almost 7 months without problems at all and installing Razer Synapse which was my newly installed app on my computer led to this problem. I also have never taken advantage of the game by cheating or by any means. I have spent over $200 on my skins only to find out that I can never have my account back.. I am so frustrated and upset by what happened and I hope Riot can give me an explanation to why I was banned. 

Did this topic help you find an answer to your question?

4 Replies

loadsoloSapphireBlue341

this also happened to me. i dont know where to get help...


This just happened to me on CoD Warzone.  I just put out another post related to Warzone but I reinstalled the Synapse app because it wasn't working.  Almost instantly, I was banned from Warzone.  When I appealed the ban, they said cheating software was found on my computer.  Waiting to hear back from Razer support since Activision just straight stonewalls you.


ARMOR_152
  • Insider Mini
  • 417 replies
  • July 2, 2023

That is a bummer! Hopefully somebody can solve it.  This doesn’t really help but I used to play Valorant a lot from when it launched mid 2020 to mid 2022 and I had Synapse installed the whole time with no issues.  They could have updated either Synapse or the anti-cheat’s in games though since then.😥


Yup... Activision denied my appeal and upheld the permanent ban.  I'm honestly scratching my head over here because I swear to God I'm not cheating and the only thing I've recently done is reinstall the Synapse app because my keyboard lighting wasn't working


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings