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i need help

B
Does anybody else Experience this issue? Recently about a month or 2 ago my Razer Kraken 7.1 V2 started disconnecting from my PC or actually just Turning off then back on for a few seconds and i tried the USB port changing and power issues nothing is wrong with the USB things either the only thing i could think of is it isnt connecting to synapse at all either so im really just left in a situation where i either replace them for like 80 dollars or i fix them somehow.
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    B
    oh also for those who need some proof for it
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • August 25, 2020
    Send me the serial number of your headset and a screenshot of how it appears on the Device Manager. For now, please try to perform a clean installation of the app by following this guide. *Locking thread to curb conversation to PMs.
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