Razer phone turns on when it is charging | Razer Insider
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Razer phone turns on when it is charging

F
I have a razer phone (first version) and when I shut it down and plug into charger it turns on and I can't charge when it is turned off. The battery percentage shows for a few seconds and the telephone turns on. I'm using all the razer original accessories (the recharger etc) Someone knows why this happens?
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3 Replies

R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • March 10, 2019
That's odd. When did this start to happen? Have you tried doing a hard reset? If not yet, please do and let me know if it helps.
F
  • Fabiushow
  • Author
  • 5 replies
  • March 10, 2019
Razer.RedPanda
That's odd. When did this start to happen? Have you tried doing a hard reset? If not yet, please do and let me know if it helps.
Thank you for answer, and yeah I already did a factory reset. Mmm this problem starts since I've received my phone
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • March 11, 2019
Thanks for the response. Please send over the serial number of your Phone through PM. Let's continue there. Make sure to include the link to this thread for reference.
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