Razer Viper 8khz not working on system start | Razer Insider
Skip to main content

Razer Viper 8khz not working on system start

  • February 15, 2021
  • 7 replies
  • 128 views

xSparkTV
hi, I have the 8khz viper mouse that does not start when I turn on the pc after some time and then I am forced to disconnect and reconnect the usb cable please fix it...
Did this topic help you find an answer to your question?
This topic has been closed for comments

7 Replies

  • 1 reply
  • February 16, 2021
Have you tried using a different usb port on startup ? It honestly can be many things.

  • 10 replies
  • February 16, 2021
It is a known problem on the latest firmware. God knows how long Razer is gonna take to fix this. They have not fixed the problem on the Huntsman Mini for 3 months now. I am so close to getting rid of all my Razer devices seeing how horrible their support and development team is.

Viper 8KHz boot enumeration issues has been widely documented now: Razer_TheField has a Google form to submit details on the issue: https://forms.gle/1pavRP9FrikgZqs6A

Also, turning off your Power Supply prior to boot appears to be another workaround to the issue along with the plug and re-plug of the mouse after bootup.

ChillyRide
  • Insider Mini
  • 42 replies
  • February 21, 2021
Damn. Just bought one to try if I would see or feel any difference and yet another Razer fail, got huntsman mini with 3 month no fix, if this mouse would have issue I literally consider myself an idiot buying all razer stuff.

  • 10 replies
  • February 22, 2021
ChillyRide
Damn. Just bought one to try if I would see or feel any difference and yet another Razer fail, got huntsman mini with 3 month no fix, if this mouse would have issue I literally consider myself an idiot buying all razer stuff.
Words can't express how similar my position is as to yours. Bought a Viper 8KHz while my Huntsman TKL was freezing taskbar all over Windows only to be greeted with another screw up of the mouse not powering up on cold boot up. It is as though Razer wants to piss customers off intentionally. Just dump your Razer devices you'll be a happier man mate. They won't solve this problem. Ever...

ChillyRide
  • Insider Mini
  • 42 replies
  • February 23, 2021
Is this problem happens on latest firmware? v1.01.00_r1? Im thinking if I got older than I should not update.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings