Good afternoon,
I have a RAZER BLADE PRO 17 HD RZ09-022002E75 that lost it's ability to charge randomly.
Before completely losing battery power, I attempted the following steps.
Device Manager>Batteries> Uninstalled both options, and rebooted. - No effect
Attempted above step, and powered down laptop. Left plugged in overnight. - No effect
At this point my laptop is completely dead and I need to purchase a new battery, power supply or both to attempt troubleshooting steps. Please advise.
Thank you,
Tom
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Installed a a new battery in my raser blade pro 17 from 2018 ,
Unfortanaly it does not charge the new battery , even it is the same version as the old one
wah to do
Unfortanaly it does not charge the new battery , even it is the same version as the old one
wah to do
- Razer Support
- 7592 replies
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