Orbweaver Chroma lightning freeze | Razer Insider
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Orbweaver Chroma lightning freeze

  • April 2, 2019
  • 1 reply
  • 22 views

Hi guys, so i have a problem with my Orbweaver Chroma, everything works fine if i use a preset color option. But when i'm in the configurator and personalise my lightning the Orbwaever will freeze if i change it more than three or 4 times. So my lightning is stuck, i have to disconnect an reconnect it. This happens now everytime i switch anything (if costume lightning is set), switching through profiles ... stuck! switching through key assignments ... stuck! I already contacted the razer support but no fix. The funny thing is, it works on any other PC without getting stuck. Made several new clean installs, no fix. I set up new and clean OS, and razer synapse 2 was the first thing i installed, no fix. I also asked if I could use my warrenty but they said the problem is my PC so no warrenty case. I'm helpless.
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1 Reply

  • Guardian of the Forest
  • 2054 replies
  • April 3, 2019
Hello. Please PM me the case number so I can take a look. Make sure to include the link to this thread as well as a reference. I'll take it from there.

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