Razer Synapse 2 for Mac 10.15.7 Troubleshooting

arhum1 · 2020-10-16T15:02:40+00:00

Hello. I recently purchased the Razer Ornata Chroma Gaming Keyboard, the Razer Mamba Elite Wired Gaming Mouse, and the Razer Firefly Hard V2 RGB Gaming Mouse Pad. I installed the Razer Synapse 2 software on my 2019 MacBook Pro 15-inch. The installation went successfully. However, I am stuck at the "Allow system software from Razer USA LTD" step. Whenever I click on that link to open up System Preferences, the preferences windows opens up, but there is nothing to click. As a result, I cannot change my keyboard and mouse settings. I have included some screenshots of what I see whenever I open the Razer Synapse software and click the green link. If someone has some idea on how to fix this, I will really appreciate it. Thank you so much.

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Razer Synapse 2 for Mac 10.15.7 Troubleshooting

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