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regarding 7.1 surround sound


hey guys i have just bought a razer kraken x ultralight headset with virtual 7.1 surround sound. im unable to download the surround sound software in the website
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5 Replies

  • 5 replies
  • October 30, 2020
This has been hapening a lot, try a diferent browser, like edge, to do the dowload. Hope it helps.

Razer.Speedcr0ss
hiesenberg008
hey guys i have just bought a razer kraken x ultralight headset with virtual 7.1 surround sound. im unable to download the surround sound software in the website
Hi there! Were you able to download the 7.1 Surround Sound? Feel free to update this thread should you need additional assistance. Hey @Alv3ga! I've replied to your PM. I'll wait for your follow-up.

  • 8 replies
  • November 1, 2020
Razer.SpeedCr0ss
Hi there! Were you able to download the 7.1 Surround Sound? Feel free to update this thread should you need additional assistance. Hey @Alv3ga! I've replied to your PM. I'll wait for your your follow-up.
I NEED HELP WITH OPENING THE APP. I am absolutely sick of my Razer Kraken TE headphones. My first ever investment in a gaming headphone and it turned out to be so bad. When i play valorant, the footsteps feel so distant! I tired to adjust the EQ so much but nothing feels good. Coming to the surround sound 7.1 app, it does not even launch. I tried to reinstall multiple times. I even fresh installed windows for it, it still doesnt launch. This is just really disappointing and i feel like ive wasted a ton of money for it.

  • 8 replies
  • November 1, 2020
This is what opens when i try to launch it from the hidden icons.

Razer.Speedcr0ss
abhi9632
This is what opens when i try to launch it from the hidden icons.
Thanks for the screenshot. I've replied to your PM. I'll wait for your follow-up.

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