Synapse 3 macro type "play macro while assigned key is pressed" not working. | Razer Insider
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Synapse 3 macro type "play macro while assigned key is pressed" not working.

labLightCoralauto843
Having a hugely frustrating issue, bought the new razer viper 8k with hopes of using Synapse 3s macro software. Trying to create any macro that uses Mouse Movement + anything else breaks the Synapse 3 macro function "play macro while assigned key is pressed" For example I created a recoil macro to test out which combines Left Click + Mouse Movement. If I activate this macro (which I only want to play while shooting and I want it to stop when I stop pressing the button) the entire macro plays and wont stop halfway through. I tried another simple macro: Mouse Movement + Press "E" on keyboard, same issue. The macro plays all the way through and wont stop when I release the key. I only bought this mouse to use Synapse 3 and its mouse movement recording capabilities. Hoping someone has a way to fix this otherwise Im just going to return the mouse and go back to Synapse 2. Ive tried reinstalling Synapse 3, checking for updates, restarting computer and can't find a fix.
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    3 Replies

    Razer.Speedcr0ss
    labLightCoralauto843
    Having a hugely frustrating issue, bought the new razer viper 8k with hopes of using Synapse 3s macro software. Trying to create any macro that uses Mouse Movement + anything else breaks the Synapse 3 macro function "play macro while assigned key is pressed" For example I created a recoil macro to test out which combines Left Click + Mouse Movement. If I activate this macro (which I only want to play while shooting and I want it to stop when I stop pressing the button) the entire macro plays and wont stop halfway through. I tried another simple macro: Mouse Movement + Press "E" on keyboard, same issue. The macro plays all the way through and wont stop when I release the key. I only bought this mouse to use Synapse 3 and its mouse movement recording capabilities. Hoping someone has a way to fix this otherwise Im just going to return the mouse and go back to Synapse 2. Ive tried reinstalling Synapse 3, checking for updates, restarting computer and can't find a fix.
    Hi there! Thanks for creating this thread. Were you able to replicate the behavior by logging in as a guest user or using a different Razer Synapse 3.0 account? Please send me the following: a. Screenshot of System Information (Hit Windows+R to open the Run box. Type “msinfo32” into the “Open” field, and then hit Enter.) b. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver) c. Screenshot of Synapse version (Click the gear/cog icon at the top right. For Synapse 3.0, click “About”). d. Synapse 3.0 logs. Save the compressed files via Google Drive or any online drive account, then paste the link in your PM. Let's continue from there.
    D
    I have performed some tests on my mouse but its not working. scrolling issue. testing on https://www.clickspeedtest.info/scroll-test
    Razer.Speedcr0ss
    DeepPinkradiosite455
    I have performed some tests on my mouse but its not working. scrolling issue. testing on https://www.clickspeedtest.info/scroll-test
    What's the model of your mouse? Please send me a PM together with your device's serial number. Let's continue from there. I'll be locking this thread to prevent other users from posting their unrelated concerns here.
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