Nari Ultimate for Xbox STILL unusable

So this is a continuation of my locked thread here: Razer Insider | Forum - Nari Ultimate for Xbox - Completely unusable I am not trying to bash Razer support, but this is unacceptable and I believe in full disclosure to all parties, both so that customers know what to expect and Razer and evaluate their own workflows to improve. I currently have another case open with Razer to try and fix the Nari Ultimate for Xbox; the specific headset designed for the Xbox (and is labeled as Series S/X compatible). Can someone at Razer look at this? Its mind boggling to me that this product still has issues and THIS is the troubleshooting provided. So far this has been the convo. I have truncated some stuff. 22-Jun-2021 05:06 PM MotoVexGT: I've had this headset for a while. Its already been replaced once already, for the same issue that I am still having to this day. At this point it is essentially a useless $200 paper weight. It will not remain connected to the Xbox Series X (the only Xboxes I own), it causes other wireless devices (such as controllers) to drop, the mic can barely hear your voice unless its IN your mouth or you scream at it, and it seems like you guys have washed your hands of it and told us customers "lolsux2bu." Numerous people have complained in forums (both your own and others) about these exact problems and there is no resolution, no firmware updates, nothing, to help us. I have tried every Xbox Series X build from General Release to Alpha Skip Ahead, I have tried both Elite and Non-Elite controllers with fully up to date firmware, and the problem remains. I have turned off every 2.4ghz network I have (I can't control my neighbors though) to try and make it better and that does not work either. No other wireless Xbox device that I have, has this issue. My wife is about to test our the Kaira Pro (ordered today) to see if that has the same issue, but I specifically bought this headset for the haptic feedback and noise cancelling. I love your products, but you are royally screwing your customers on this device and offering zero solutions, or apparently reparations for defunct and useless units, aside from trying to replace it over and over again. What can we do about this problem? I'm pretty frustrated at trying to make this work, and if I keep waiting longer your warranty period is going to expire and I will be SOL. Here is my OG post from NOVEMBER: /nari-ultimate-for-xbox-completely-unusable.65822/#post-723239 Other example posts with people having similar issues: (Truncated)