TB4 Dock Chroma Cuts During 3D Software
I have my thunderbolt 4 dock chroma connected to my blade 15 base model mid 2021, whenever I open up some 3D modelling software such as Solidworks with a relatively graphic intense model open, the entire dock cuts out all connections. The connection will re-establish a few seconds later but it will then disconnect immediately after reconnecting.
I have tried updating graphic drivers (Intel and Nvidia), removing Synapse 3 and testing it, disabling and re-enabling the thunderbolt controller in BIOS, I have also removed all connections to the dock except for the source thunderbolt 4 connection to the laptop to see if any of my peripherals are causing issues but I had no luck.
I have also contacted Razer Support multiple times and have already received an RMA replacement, but the issue persists.
Is there anything else I could try to do?
This topic has been closed for comments
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.