razer kaira pro issue | Razer Insider
Skip to main content

razer kaira pro issue

B
hi, I bought a razer Kaira pro for my Xbox series x in October 2021. but after 4 months the headset stopped working. I can charge it but the headset wouldn't turn on. I tried updating the headset with firmware v1.00.12_r1, but the update is stuck at 99% so it wouldn't update as well. please help me as I don't know what the problem is.
Did this topic help you find an answer to your question?
This topic has been closed for comments

2 Replies

V
No one seems to respond to these Kaira headset questions. I can’t update mine either.
Razer.Zionzedd
Did you guys use the USB charging cable as instructed? You can also try to use a different USB port or reboot your PC first before trying again. If that didn't help, PM me the serial number of your headset so I can raise this to the Software Team. *Thread locked to curb conversation to PM.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings