Razer Kishi v1 product number | Razer Insider
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Razer Kishi v1 product number


I am in the process of trying to warranty my Kishi controller for a broken trigger but the Razer support agent I got switched to now wants me to register at razerID with my product. Since I got it 4 months ago I don't have a box anymore so I don't have a product number. I have everything else besides the box and receipt, even proof of the day I bought it from my chat logs with friends bragging about it. The first agent didn't require it, but since I took a few days to reply, this new agent is asking for a product ID I don't have. I just want a working controller :( how can I get a product id?
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2 Replies

pls help me

FiszPL
Vanguard
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  • VANGUARD
  • 7198 replies
  • October 27, 2022
adamreaume
I am in the process of trying to warranty my Kishi controller for a broken trigger but the Razer support agent I got switched to now wants me to register at razerID with my product. Since I got it 4 months ago I don't have a box anymore so I don't have a product number. I have everything else besides the box and receipt, even proof of the day I bought it from my chat logs with friends bragging about it. The first agent didn't require it, but since I took a few days to reply, this new agent is asking for a product ID I don't have. I just want a working controller :slightly_sad: how can I get a product id?
Product number and serial number should be on the back of your device.

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