My Razer Kiyo and Ring Light are On But not Clear
I am checking every setting. I turned auto focus off, but didn't make any difference. I have checked in Zoom and it is set to use the USB device (where this is plugged into) vs the integrated camera, so it looks set up right in Zoom.
I have used this before and got a clearer picture but today its just so blurry again.
I bought this b/c it is supposed to be superior to the integrated camera in the laptop - I just don't understand??
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I am checking every setting. I turned auto focus off, but didn't make any difference. I have checked in Zoom and it is set to use the USB device (where this is plugged into) vs the integrated camera, so it looks set up right in Zoom.
I have used this before and got a clearer picture but today its just so blurry again.
I bought this b/c it is supposed to be superior to the integrated camera in the laptop - I just don't understand??
- Razer Support
- 2388 replies
Thank you for bringing your concern to our attention. Did you already try to update its firmware or driver? Please PM me the serial number so I can validate its model and check for workarounds to help you address the video quality issue.
*Thread locked to curb conversation to PM.
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