Razer Kraken Kitty Technical Issues | Razer Insider
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Razer Kraken Kitty Technical Issues

  • December 15, 2023
  • 1 reply
  • 45 views

Hello, I'm having problem with my Razer Kraken Kitty Edition, they disconnect, it sticks and reconnects canceling my computer, it doesn't have a pattern it just happens random and I don't know what to do anymore, I'm afraid they will end up burning

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1 Reply

Razer.Aero
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  • Razer Support
  • 3265 replies
  • December 15, 2023

Hello Galo.__,

I’m here to help. I understand you're experiencing a dropping connection problem with your headset. What steps have you tried so far? Did you already update the Synapse app or test the headset on multiple PCs? Please PM me your device serial number so I can verify its model and check for available updates.

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