Razer Viper Ultimate Wireless Stopped Working

Question

My razor viper ultimate works when plugged in with wired connection (appears in synapse) however, as soon as I try to use the wireless mode, it does work at all (does appear in razed synapse). I’ve tried all the driver fixes, synapse updates and pairing utility fixes. I can also confirm it is at 100% battery.  Any idea how I could fix this issue?

Razer.sushi.boi · Answer

Hello, @ExTris!Does it make any difference when the Razer Synapse is temporarily disabled? You can also update your mouse’s firmware. If that didn’t do the trick, then shoot me a PM along with the serial number of your Razer Viper Ultimate so I can look for other troubleshooting steps that we can attempt.*Thread locked to curb conversation to PM.

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded