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Question

scratched off PIN

  • 12 September 2024
  • 2 replies
  • 24 views

DeepMaroonpulsealley341

Nobody to answer my live chat request.S nobody answers my emails.My kid got that a $100 card for his birthday and didn't get to use it.And raise your gold is acting like I don't exist. Get your s***Together man

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 6167 replies
  • September 12, 2024

Do you have case created with Razer Gold support?

If yes, then it’s good. Sometimes it’ll take more time for them to reply.


Razer.Aero
  • 2442 replies
  • September 12, 2024
DeepMaroonpulsealley341 wrote:

Nobody to answer my live chat request.S nobody answers my emails.My kid got that a $100 card for his birthday and didn't get to use it.And raise your gold is acting like I don't exist. Get your s***Together man

Hi DeepMaroonpulsealley341,

Currently, your case has been escalated to their higher Support for investigation. No worries. I have coordinated your ticket with our Razer Gold Support Team to expedite the process. Feel free to PM me if you need further help. Take care for now!

​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.


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