I can't update the software on my razer kraken v3 hypersense. | Razer Insider
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Question

I can't update the software on my razer kraken v3 hypersense.

  • December 31, 2024
  • 1 reply
  • 99 views
E

“please reconnect your device and click retry” 

I'm getting the error 

How can I solve this?
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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3259 replies
  • January 1, 2025

Hi EnesBngl,
 

I’m here to help. Have you tried following the steps here to update your Razer Kraken V3 HyperSense? If the same problem occurs, PM me your device serial number so I can verify its model and provide workarounds. Happy New Year!

​*Thread locked to curb the conversation to PMs.

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