There was an unexpected error for 2FA by SMS

Hi m4h3n,

I'm sorry to hear about your Razer account OTP issue. Please follow the steps below and try again in 15 minutes.

1. Please check if your mobile has a good internet connection. If possible, refresh or reset your network.
2. Restart your machine or device.
3. Sign out and Sign in to your Razer Gold Account
4. Clear browsing history, including cache files and cookies
5. Try using a private browser in the Private or Incognito model.
 

If the steps did not work, you can submit a ticket or chat with customer service using  Live Chat. To do this, click the green chat button located at the bottom right corner. When you connect with the team, please provide the necessary information to help reset your account's OTP.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

After submitting it, PM me your ticket number so I can call their attention to your case. All the best!

​​​​​​​*Thread locked to curb the conversation to PMs.