New hammerheads won't pair | Razer Insider
Skip to main content
Question

New hammerheads won't pair

  • January 16, 2025
  • 1 reply
  • 10 views

Got some hammerhead earphones for xmas, fully charged and light on the case goes green but they don't show up on blue tooth, can't get them to make any noise.

 

Have tried the app and another phone but still can't get them to show up

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3138 replies
  • January 17, 2025

Hello PolarDucky,

I’m here to help. I understand your new Razer Hammerhead earbuds are not pairing with your device. Please try connecting your earbuds to a different phone or computer. If the same problem persists, send me a PM with your earbuds serial number and proof of purchase for warranty validation. Save the shareable files via any online drive account listed in this link. Have a good one!

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings