Hi. I am reaching out regarding an issue with my Razer Ring Light, which stopped working after a few months of use. A year later, I finally had the chance to investigate the problem. After removing the light diffuser, the lamp magically started working again, but a week later, it stopped turning on once more.
I’ve tried connecting it to different power sources, but the result is always the same. Using a multimeter, I confirmed that all wires are conducting properly and that the controller board with the buttons is receiving a stable voltage of 10V. However, the LED indicator next to the power button does not light up. Also there are no visible damaged spots on the board. When I short the black wire at the board's input with the black wire at the output, the light ring turns on, so the ring with LEDs itself seems to be in working state.
Maybe there will be some recommendations on what could be done to resolve this problem? Alternatively, is it possible to replace the control board (PM-HRS202011_V1.2)?