I live in Russia and bought Razer headphones on our marketplace. When you try to activate the headphones (surround sound), a notification pops up that the headphones have already been activated.
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- Razer Support
- 3107 replies
Hi easyVividYellowinfo681,
Please try to reached out to the store where your purchase the device to request a refund or replacement. Please note that purchasing products from non-authorized dealers can often result in the use of counterfeit, re-boxed, defective, or gray market goods. You can visit this link: https://www.razer.com/store-finder to check the nearest stores where you can buy genuine Razer Products. Thanks!
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