Razer Blade Advanced 2019 - battery issue, any advice? | Razer Insider
Skip to main content

Razer Blade Advanced 2019 - battery issue, any advice?

V
Hello everyone, Today decided to clean my vents from dust, as the summer is really hot. I open the back panel and I saw that the battery pack was inflated - see the video. https://www.youtube.com/watch?v=bSZb4AxFFGw Anyone saw something similar, is it dangerous for the laptop (quite expensive, you know) Thank you in advance for the help.
Did this topic help you find an answer to your question?
This topic has been closed for comments

3 Replies

Joikansai
Vanguard
  • Joikansai
  • Community Ranger
  • 1955 replies
  • August 9, 2020
Sure it’s dangerous for the laptops and you as well, since it might be fire hazard if you keep using it. Rise support here ticket provide the data needed and link also the video once you got reply. Till then (replacement) if you have to use the Blade you like backup ing data use it without battery attached, it should run without battery on ac adapter power.
Razer Blade 14 2021 QHD 165Hz | Ryzen 9 5900HX| RTX 3070 100W | 16GB DDR4 3200MHz | 1TB l Razer Blade 15 Advanced 2018 FHD 144Hz | i7-8750H | GTX 1070MQ | 16GB DDR4 2666MHz | 256 GB Corev2 | RTX 3070 Zotac Twin Edge OC | Razer Book 13 2020 FHD | i7-1165g7 | Intel Xe 96EU | 16GB LPDDR4X 4266MHz | 1Tb GB Razer Core V2 | RTX3070 | Zotac TwinOC Razer | Blade Stealth 13 2019 FHD | i7-1065g7 | GTX 1650MQ | 16GB LPDDR4 3744MHz | 512 GB | | Blade 14 2017 FHD | i7-7700HQ | GTX 1060 | 16GB DDR4 2400MHz | 512 GB | Razer Blade Stealth V2 2016 12,5 QHD | i7-7500U | HD620 | 8GB DDR3 1866MHz | 128 GB | | Blade 14 2015 IGZO QHD+ | i7–4720HQ | GT970M 3GB VRAM| 16GB DDR4 2400MHz | 256 GB | Razer Edge 2013 | i5-3317U | GT 640LE | 16GB DDR3 | 128 GB | Razer Phone 2| Razer Phone L33T Edition
V
Thanks for the reply. I'm a bit afraid to open it again as the back cover is under pressure and I can damage the bolts(maybe I even damaged one). I guess, I will not use it for some time. Best Regards, Dobrin
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • August 9, 2020
vorkosigan_1975
Hello everyone, Today decided to clean my vents from dust, as the summer is really hot. I open the back panel and I saw that the battery pack was inflated - see the video. https://www.youtube.com/watch?v=bSZb4AxFFGw Anyone saw something similar, is it dangerous for the laptop (quite expensive, you know) Thank you in advance for the help.
Please PM me the serial number of your laptop should you opt to send it in for repair. I can start the repair ticket on your behalf if you want to go that route.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings