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THX Game Profiles are gone


phmuni

The THX Game Profiles just don’t work at all, first there’s no games or apps recognized automatically, second when I try to add a executable and confirm it literally does nothing a the list continues empty, I just upgraded to windows 11 and the issue also happened in windows 10, so reinstalling synapse don’t work, pls help

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7 Replies

ivangrezzo75
  • Insider Mini
  • 13 replies
  • April 13, 2025

I have been having the same problem for 5 months now and I am in constant contact with Razer support, but they can't solve the problem.

We are not the only ones having this problem, it disappeared for me after a THX driver update and upgrading to the latest version of Windows 11.


phmuni
  • Author
  • Insider Mini
  • 3 replies
  • April 13, 2025

I found a workaround, I just returned to synapse 3 and it fixed, seems like the synapse  4 stopped in alpha.


ivangrezzo75
  • Insider Mini
  • 13 replies
  • April 13, 2025

Unfortunately for me, going back to Synapse 3, doesn't work!


ivangrezzo75
  • Insider Mini
  • 13 replies
  • April 14, 2025

The situation got worse....after trying to install Synapse 3 and going back to 4, the center audio channel is no longer audible. The only way to enable it is to disable Device Default Effects.

 

It happened to me before and I don't know how I managed to solve it by deleting all the THX drivers, but now it doesn't work anymore.....

 


phmuni
  • Author
  • Insider Mini
  • 3 replies
  • April 14, 2025
ivangrezzo75 wrote:

The situation got worse....after trying to install Synapse 3 and going back to 4, the center audio channel is no longer audible. The only way to enable it is to disable Device Default Effects.

 

It happened to me before and I don't know how I managed to solve it by deleting all the THX drivers, but now it doesn't work anymore.....

 

I spoke to the support once when I was having issues with THX and they gave this tool: https://rzr.to/azSqAi, and it worked for me maybe it helps u, you just need to follow the steps on the readme.txt, hope it helps


ivangrezzo75
  • Insider Mini
  • 13 replies
  • April 14, 2025

Nothing, it doesn't work..… 😪


  • Insider Mini
  • 22 replies
  • April 16, 2025

It’s Razer. I couldn’t use these profiles for at least more than  a year. 

Update 24th April Synapse 3.0 NUKED the Barracuda Pro | Razer Insider

Maybe they can finaly bugfix their software in Synapse 4  😂


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